FAQs
We've answered some of the most common questions about our products, sizing, shipping and returns to make your shopping experience as easy as possible. If you can't find what you're looking for, our friendly team is always here to help.
General FAQs
We dispatch orders as quickly as possible. Delivery within South Africa typically takes 2–5 business days after your order has been shipped. You'll receive a tracking number via email once your parcel is on its way.
Shipping costs are calculated at checkout, a flat rate of R170 will be applied to all orders in South Africa. If your order is over R2500, your shipping will be free.
Yes. If you're not completely satisfied with your purchase, please contact us within our returns period. Email simone@straystore.com or candice@straystore.com with your order number, and our team will guide you through the process.
We accept Visa, Mastercard, Instant EFT, Google Pay, Capitec Pay and Apple Pay available at checkout with Stitch Money, making shopping with STRAY simple and secure.
Garment FAQs
We recommend referring to our Size Guide before placing your order. If you're unsure between sizes, feel free to contact us and we'll happily help you find your best fit.
Leggings Size Guide
| STRAY Size | SA Size |
| XS | 28/30 |
| S | 32/34 |
| M | 34/36 |
Liquid Leggings Size Guide
| STRAY Size | SA Size |
| XXS | 26/28 |
| XS | 30/32 |
| S | 34/36 |
| M | 36/38 |
Crop Top Size Guide
| STRAY Size | Cup Size |
| XS | A to B Cup |
| S | B+ to C Cup |
| M | D to D+ Cup |
Yes. Our leggings are designed using premium performance fabrics that provide excellent coverage and confidence during your workouts when the correct size is selected.
No. Our leggings are designed without a centre front seam, creating a smoother, more flattering fit and enhanced comfort.
Yes. Our leggings feature a supportive high-rise waistband designed to sculpt, support and stay comfortably in place while you move.
Selected crop tops feature removable padding. Please refer to each individual product description for specific features.
Yes. Our crop tops are designed to provide comfortable support for gym training, Pilates, yoga and everyday activewear. Support levels may vary depending on the style.
We carefully select premium performance fabrics that are soft, breathable, sculpting and designed with stretch to support movement while maintaining comfort.
Machine wash cold on a gentle cycle with similar colours. Do not bleach, tumble dry or use fabric softener. Hang to dry to help preserve the fabric's shape and performance.